01
How to exchange cryptocurrency?
To do the exchange, fill the application on the site or to contact us in any other convenient way. After that, get confirmation from the operator with all the details. Meet at our office and do the exchange within 15 minutes.
02
Where are you located?
Our modern office is located in Kyiv downtown. Contact us and we will give all the details.
03
Are there any additional fees?
There is no any additional fees, other than those indicated on the site. The minimum service commission is $30, while we are ready to make any minimum amount. When sending/receiving cryptocurrency from an exchange, will be charged a network/exchange fee per transaction, often around $1.
04
Do I need to send cryptocurrency in advance?
Unlike many services, it is not necessary. You can send everything when we meet. In FinProstir everything is clear and safe.
05
How fast I will receive the payout?
The payout will be made immediately after the coins are deposited to the wallet. The fixing of the btc rate will be made after 3 confirmations, eth after 32.
06
What is the minimum amount for an exchange?
For us, in FinProstir, there are no small amounts. We are ready to make any amount, but the minimum service commission is $30.
07
What is the moment of fixing the exchange rate?
When exchanging stablecoins, the rate is fixed at the time of the creation of the application. When exchanging other cryptocurrencies, the rate is fixed after the coins are credited to the wallet according to current Binance rate. For example, fixing the btc rate is after 3 confirmations, eth after 32.
08
What are the withdrawal limits to the card?
Any amount is acceptable for us. The minimum service fee is $30. We recommend depositing to card max. 500k UAH per month. Having exceeded this limit, the financial monitoring of the bank may request the income confirmation.
09
What currency will I receive cash?
Often the payout currency is the US dollar. But if necessary, ask the operator for a calculation in another currency and we will do our best.
10
Can I buy cryptocurrency for cash UAH?
Yes, sure. The UAH/USD exchange rate will be calculated according to the average rate in currency exchanges at the time of the meeting.